SUPPORT CENTER & FIELD SERVICES

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SUPPORT SERVICES

At Datum, we assist our clients by removing the challenges associated with juggling multiple support teams for various technology needs. Our Florida-based call center is available 24x7x365 to solve any and all of our customer's technology needs. 

The support center is staffed with industry experts and skilled professionals who understand our client's entire technology landscape. Datum clients understand that one point of contact is all it takes to resolve an issue regardless of where the breakdown occurs. An experienced agent is available by phone or email any time.

Datum proactively monitors across our network of nationwide customers eliminating down time and keeping our clients secure.

FIELD SERVICES 

Our goal is to help our clients run their business more efficiently using technology. We empower their success through building a roadmap and integrating solutions that match needs for today, while still able to accommodate for future growth. Our team of nationwide field service engineers are an essential part of our business model. 

  • Implementations: Product Implementation, Cabling, POS, Back Office, Wi-Fi, KDS, Cameras

  • Repairs: On-site maintenance, Hot Swap Depot, Emergency Services, Disaster Recovery

  • Staging: New Restaurant Openings, Logistics

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© 2018 by Datum Technologies